Privacy policy

Last updated: April 14, 2026

This Privacy Policy describes how https://nature.promo (the “Site”, “we”, “us”, or “our”) collects, uses, and protects the personal data of users in accordance with Regulation (EU) 2016/679 (“GDPR”) and other applicable privacy laws.

1. Data Controller

The Data Controller is:
Franez Consulting di Francesco Carretta
Via Cavour 105, 36010 Zanè (VI), Italy
VAT: IT04590740249
Email: info@nature.promo
Tel: +39 351 5440296

2. Types of Data Collected

While browsing the Site or purchasing products, we may collect the following categories of personal data:

  • Identification and contact information (name, surname, email address, phone number)
  • Billing and shipping information
  • Payment data via PayPal, Stripe, or Shopify Payments
  • Technical data (IP address, browser type, device information)
  • Cookies and tracking data (see our Cookie Policy)

3. Purposes of Data Processing

We process personal data for the following purposes:

  1. To process and fulfill orders and contracts
  2. To provide customer support and respond to inquiries
  3. To comply with legal and tax obligations
  4. To analyze website traffic and improve performance
  5. For marketing and remarketing activities (via Google Ads, Meta Pixel, and Google Analytics, Tiktok Ads), only with explicit consent
  6. To prevent fraud and protect our legitimate business interests

4. Legal Basis for Processing

Data is processed on the following legal bases:

  • Performance of a contract (Article 6.1.b GDPR)
  • Compliance with legal obligations (Article 6.1.c GDPR)
  • User consent for marketing and cookie-related activities (Article 6.1.a GDPR)
  • Legitimate interest of the controller for analytics and security purposes (Article 6.1.f GDPR)

5. Tracking and Profiling Tools

The Site uses various analytics and marketing tools, including:

  • Google Analytics and Google Ads (Google LLC)
  • Meta Pixel (Facebook/Instagram)
  • Google Merchant Center and Google Search Console
  • Tiktok Ads (Tiktok)

These tools collect anonymous and aggregated data for analytics and, with consent, for remarketing and advertising purposes. Users can manage or withdraw their consent at any time via the cookie banner or by visiting Google Ads Preferences.

For more information, please read our Cookie Policy. The Site also recognizes the Global Privacy Control (GPC) signal, which allows users to opt-out of certain uses or disclosures of their information. Learn more at https://globalprivacycontrol.org.

Utilizziamo TikTok Pixel e le API di TikTok per misurare le performance delle nostre campagne pubblicitarie.

A tal fine, condividiamo con TikTok alcuni dati dei clienti, tra cui indirizzi email, numeri di telefono (in forma anonimizzata/hashata) e informazioni sul comportamento di acquisto sul nostro sito.

Questi dati vengono utilizzati esclusivamente per ottimizzare le campagne pubblicitarie e trovare nuovi potenziali clienti. Per maggiori informazioni, consulta la Privacy Policy di TikTok.

6. Data Processing Methods

Data is processed both electronically and manually, using appropriate technical and organizational measures to ensure confidentiality, integrity, and security. When third-party providers (Google, Shopify, Meta) are involved, data may be transferred outside the EU in accordance with the EU Standard Contractual Clauses.

7. Data Sharing and Recipients

Personal data may be shared with:

  • Technical service providers (e.g., Shopify Inc.)
  • Payment service providers (PayPal, Stripe, Shopify Payments)
  • Professional advisors (accountants, lawyers, tax consultants)
  • Marketing and analytics platforms (Google, Meta, Tiktok)

Data is not sold or disclosed to third parties for independent commercial purposes.

8. Data Retention Period

  • Contract and billing data: up to 10 years after the end of the contractual relationship
  • Marketing and remarketing data: until consent is withdrawn or for a maximum of 24 months
  • Technical data: up to 12 months

9. User Rights (GDPR)

  • Access to their personal data
  • Rectification or erasure (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent at any time

Requests can be sent to: info@nature.promo
Users also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) – www.garanteprivacy.it

10. Minors

This website is not intended for individuals under the age of 16.
If we become aware that we have collected personal data from minors, such data will be immediately deleted.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with the corresponding “last updated” date.

12. Contact Information

For questions or requests regarding this Privacy Policy or personal data management:
Franez Consulting di Francesco Carretta
Via Cavour 105, 36010 Zanè (VI), Italy
Email: info@nature.promo
Tel: +39 351 5440296